Assessments & Feedback
Skills Assessment

Skills Assessment

Who can do this:Super AdminDirectorCase ManagerCoordinator

Goal: Record baseline and final skill ratings for students, track growth, and manage the skills catalog.

Skills assessments measure a student's practical competency in specific areas. Each skill is rated on a 1-10 scale at the start (baseline) and end (final) of their cohort.


How Skills Work

  1. A baseline rating is recorded when a student starts a class — this is their initial skill level
  2. Throughout the cohort, the student develops skills through hands-on training
  3. A final rating is recorded at the end of the cohort — this measures growth
  4. The system calculates the growth (final − baseline) automatically

Rating Guide: What the Numbers Mean

Use this guide to calibrate your ratings. Every score should mean the same thing regardless of who is rating or which location. When in doubt, default to the lower rating — students should earn their scores through demonstrated behavior.

Scale overview:

  • 1–2: No experience or significant concerns
  • 3–4: Below expectations, needs regular support
  • 5–6: Meets basic expectations with occasional reminders
  • 7–8: Consistently strong, minimal supervision needed
  • 9–10: Exceptional, could mentor others

Soft Skills

Punctuality

RatingWhat it looks like
1Regularly arrives 15+ minutes late or doesn't show up without notice
3Often 5–10 minutes late; needs reminders about start times
5Usually on time but occasionally late; communicates delays when prompted
7Consistently on time; proactively texts if running late
10Always early; ready to work at start time; never misses without advance notice

Teamwork

RatingWhat it looks like
1Refuses to work with others; causes conflict on the job site
3Will work alongside others but doesn't contribute; waits to be told what to do
5Cooperates when assigned a team task; does their share but doesn't volunteer
7Actively helps teammates; shares tools and materials without being asked
10Natural team player; steps in where needed, resolves minor conflicts, lifts the whole crew

Communication

RatingWhat it looks like
1Won't speak up; ignores instructions; can't explain what they're working on
3Gives one-word answers; doesn't ask questions even when confused
5Communicates basic needs; asks for help when stuck but doesn't volunteer information
7Clearly explains their work; asks good questions; reports problems before they escalate
10Communicates professionally with staff, peers, and visitors; gives clear status updates; listens actively

Time Management

RatingWhat it looks like
1Cannot stay on task; spends most of the day off-track or on their phone
3Needs frequent redirection; starts tasks but drifts; underestimates how long things take
5Can follow a schedule when given one; occasionally loses focus but gets back on track with a reminder
7Plans their work steps; uses time well; transitions between tasks without downtime
10Self-directed; finishes tasks early and moves to the next one; helps plan daily workflow for the group

Work Ethic

RatingWhat it looks like
1Does the minimum or less; walks away from tasks; complains about assignments
3Completes tasks when directly supervised but stops when no one is watching
5Does what's asked without complaint; consistent effort but doesn't go beyond the assignment
7Takes pride in their work; stays busy without prompting; cleans up their area without being told
10Goes above and beyond; volunteers for hard jobs; treats every task like it matters; shows up hungry to learn

Attitude & Coachability

RatingWhat it looks like
1Hostile to feedback; argues with instructors; shuts down when corrected
3Accepts correction but visibly frustrated; makes the same mistakes repeatedly
5Takes feedback without pushback; applies corrections most of the time
7Welcomes feedback; asks follow-up questions; visibly improves after coaching
10Seeks out feedback proactively; applies corrections immediately; encourages peers to do the same

Problem Solving

RatingWhat it looks like
1Freezes when something goes wrong; waits for someone else to fix it
3Recognizes a problem but can't figure out next steps without help
5Can troubleshoot basic issues (wrong measurement, misaligned cut) with some guidance
7Works through problems independently; tries multiple approaches before asking for help
10Diagnoses issues quickly; improvises solutions with available materials; helps others troubleshoot

Hard Skills

Tool Safety

RatingWhat it looks like
1Handles tools dangerously; doesn't wear PPE; has caused or nearly caused an injury
3Wears PPE when reminded; forgets to check guards or disconnect power before adjustments
5Follows safety rules consistently but needs occasional reminders on less obvious hazards
7Models safe behavior; checks equipment before use; stores tools properly every time
10Safety-first mindset; spots hazards others miss; reminds peers about PPE and safe practices

Following Written Instructions

RatingWhat it looks like
1Cannot follow written steps; ignores written instructions; needs everything explained verbally
3Reads instructions but skips steps or misunderstands key details; needs frequent clarification
5Follows standard written procedures with occasional questions; completes multi-step instructions with some guidance
7Reads and follows written work orders, safety procedures, and manuals independently; catches important details
10Follows complex written procedures accurately on first read; identifies errors in written instructions; helps peers interpret documentation

Safety Awareness

RatingWhat it looks like
1Unaware of surroundings; walks under loads; ignores caution tape and signage
3Knows basic rules but doesn't scan for hazards; reacts to problems instead of preventing them
5Aware of common hazards; follows posted safety procedures; participates in safety briefings
7Actively scans the work area; secures loose materials; speaks up about unsafe conditions
10Thinks two steps ahead about safety; leads toolbox talks; makes the job site safer for everyone

Measurement & Layout

RatingWhat it looks like
1Cannot read a tape measure; doesn't understand fractions or basic units
3Reads whole inches but struggles with fractions; layout lines are inconsistent
5Measures accurately to 1/8"; can mark and snap a chalk line; basic layout with guidance
7Accurate to 1/16"; lays out walls, stud spacing, and openings independently; checks square and level
10Precise and fast; handles complex layouts (stairs, roof angles); double-checks critical measurements automatically

Equipment Operation

RatingWhat it looks like
1Has never operated the equipment; unsafe to operate without direct supervision
3Can start and stop equipment but doesn't understand controls or maintenance
5Operates common equipment (drill, circular saw, air compressor) with basic competence
7Runs multiple pieces of equipment confidently; performs daily maintenance checks
10Expert-level operation; handles specialized equipment; trains others on proper use

Tool Proficiency

RatingWhat it looks like
1Cannot identify common hand tools; doesn't know which tool to use for a given task
3Knows basic tools (hammer, screwdriver, pliers) but struggles with proper technique
5Uses common hand and power tools correctly; selects the right tool for standard tasks
7Skilled with a wide range of tools; efficient technique; maintains tools properly
10Master-level proficiency; uses specialty tools; can improvise with what's available

Technical Accuracy

RatingWhat it looks like
1Work is consistently wrong; doesn't follow specs; makes errors that require rework
3Gets close but misses tolerances; needs rework on most tasks
5Meets specs on straightforward tasks; occasional errors on complex work
7Consistently accurate; work meets or exceeds tolerances; rarely needs correction
10Precision work every time; catches errors before they become problems; sets the standard for the class

Quality of Work

RatingWhat it looks like
1Work is sloppy; visible defects; doesn't care about the finished product
3Completes tasks but finish quality is poor; rough edges, gaps, uneven surfaces
5Acceptable quality on standard tasks; takes shortcuts occasionally but fixes when called out
7Clean, professional-quality work; takes pride in finish details; self-inspects before calling it done
10Portfolio-worthy craftsmanship; work could pass a client walkthrough; mentor-level attention to detail
TIP:

Print this guide and keep it at each location. When recording baselines, have two staff rate the same student independently — if scores differ by more than 2 points, discuss and calibrate.


Recording a Baseline Rating

  1. Open the student's Detail Page
  2. Scroll to the Skills section
  3. Click Add Baseline Assessment
  4. For each skill in the catalog:
    • Rate the student from 1 (no experience) to 10 (expert)
    • Add optional notes about the assessment
  5. Click Save
TIP:

Be consistent with your baseline ratings. A "5" should mean the same thing whether you're rating a student in Medford or Grants Pass. Discuss calibration with your team at the start of each term.


Recording a Final Rating

  1. Open the student's Detail Page
  2. Scroll to the Skills section
  3. Click Add Final Assessment
  4. Rate each skill from 1-10
  5. Click Save

The system immediately shows the growth comparison — baseline vs. final side by side.


Viewing Growth

On the student's detail page, the Skills section shows:

  • Baseline score per skill
  • Final score per skill
  • Growth (final − baseline) with positive growth highlighted in green

This data is also available in the Report Builder for aggregate analysis across classes and locations.


Managing the Skills Catalog

Available to: Super Admin, Director

The skills catalog defines which skills are available for assessment. To manage it:

  1. Click Manage Skills in the sidebar under Program
Manage Skills catalog (light theme)
  1. You can:
    • Add a skill — name, description, and which categories it applies to
    • Edit a skill — update the name or description
    • Deactivate a skill — remove it from future assessments (existing records are preserved)
ℹ️ NOTE:

Deactivating a skill doesn't delete historical ratings. Students who were already rated on that skill keep their records. The skill simply won't appear in future assessments.


Who Can Do What

ActionSuper AdminDirectorCase ManagerCoordinator
Record baseline/final ratingsYesYesYesYes
View skill growthYesYesYesYes
Add/edit skills in catalogYesYesNoNo
Deactivate skillsYesYesNoNo

Tips & Common Mistakes

⚠️ WARNING:

Don't skip baseline assessments. Without a baseline, VoTech can't calculate growth — and growth metrics are key for grant reporting (BOLI, YDD).

TIP:

Record baselines in the first week of the cohort, before any significant instruction. This gives the most accurate picture of growth.

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